ORGANIC HERBS

Shipping

Orders are handled in the order they are received and Any orders received after 1pm will start processing on the next business day. Custom orders require 72 hours processing time and will be shipped out on the next business day. All items are made to order accept for pre-packaged items, candles, & soaps. For pre-packaged items, soaps, & candles, please allow 48 hours processing time and items will be shipped out next business day.

Returns

There are no returns available on Phone Consultations, sale items and or customized products at all. There are no refunds for Reiki and or Guided Meditation Services once service has been rendered. If there is a service that has been purchased as a bundle, customer will receive a refund of package sessions with a 20% cancellation fee if cancelation is notified 48 hours prior to starting sessions, any cancelations received 24 hours before session will receive a 30% cancelation fee. Any services cancelled 12 hours or before up to 2 hours before, can reschedule for another date up to 3 times. No refunds will be given for last minute cancelations of 12 hours and below. Any items that are received by customer broken, spilled, or damaged in anyway can be returned for a replacement item only no refunds will be giving. Inquitive Wisdom will incur shipping cost on any of these kinds of returnable items. Customers have 72 hours to contact us for returns for a replacement item. All return request needs to be in writing, with full name and phone number of customer and sent via email to msq@inquitivewisdom.com. A customer will be notified once the returned item has been received and will be notified the turn around time.